FAQs

We DO NOT work on the per hour charge module. Please contact at connect@quaoz.com for further questions and queries.

We’ll try our best to meet your expectations until you like it.

We can offer you 2 revisions after that subsequent rounds will be charged accordingly. Please contact at connect@quaoz.com for further questions and queries.

Once the project is over we’ll provide the final files back to you at your request. We don’t keep the working files with us after finalizing them. However, we do like to use what we have created for you to boost our portfolio. We believe in making EVERY project a portfolio piece.

We need the following inputs to be able to give you an accurate quotation:

• Supply a word document for review
• Supply a Style/Template, if possible
• Details and instructions over the email or in a word file

We charge based on the complexity of the document and environment. First, we review the provided input files and share the quote. Please contact at connect@quaoz.com for further questions and queries.

Once the quotation is approved, our process is as follows:

1. Please provide your final Word/excel documents along with the final style template.
2. If there are any changes required to design, please advise us in the instructions, will do the needful before proceeding for complete project.
3. After receiving the approval, we process it as follows:
• Pages make up in InDesign (We’ll insert/flow the provided content in the InDesign)
• Converted pages are to check against the provided content in the Word document
• Once all pages checked and approved we’ll send the low-res PDF via email for checking or your review
• Once you review the document and mark up any corrections or changes, either directly into the PDF using tracked comments, or hand-written comments added to printed pages.
• Required and provided changes are made directly into the InDesign file and returned for check/review.
• The same process continues until the document is approved.
• When all goes good with the document and approval has been given, we provide print ready files as per the specification.

Our best efforts and process makes us different from others. Our team follows all the steps religiously for typesetting/layout. To follow all the steps is mandatory for all of us and to be more vigilant we have prepared a checklist for all.

• Page Make up: While working our programmer always follows the style template and flows the text accordingly also they check the final pages and output before putting them for further checks.
• Proofreading the content: We have the next step to proofread the converted pages and find the corrections if any.
• QC the document: In the next steps, we put the document for the Quality check, where our QC checked the document against the provided style template and ensures that all is good with the converted text.
• Making the PDF: Once all the steps followed and making all the correction our programmer makes the PDF of the document and again review it with the content i.e. a final glance on the document which is required to avoid any last-minute mistakes.
• Checking the naming convention: Before delivering the document PDF our PM/GL checks the document naming and ensures it is followed as per project instructions.

The time frame and delivery of the project are always depending on the complexity and length of the documents. We always ensure to provide the best delivery time for all projects.

For ISBN this is highly recommended for our clients to arrange it, however, we can arrange it if you want.

Upon your request, we can provide you a quote for printing for your needs.

During the layout and subsequent rounds, we can prefer Low-res positional (FPO) images. We require high-res images before producing the hires PDF for printing. For Printing, we highly recommended providing all images in CMYK mode, however, we should be fine to convert them from RGB to CMYK.

We use the PDF techniques developed for the Web Content Accessibility Guidelines 2.0. We use accessibility best practices and techniques in Word and PowerPoint.

We at Coherent Art Studio collaborate with our customers to meet their accessibility requirements. You may request a file modification within three days of delivery, and we will make the changes at no additional charge. Please make sure to request all changes at once, as we only allow one modification.

Yes, all of our documents have been thoroughly tested by screen reader users.

The uploaded PDF is first tagged, then we add image descriptions, correct the reading order, and finally test the PDF before delivering it.

Yes, both simple and complex tables are tagged. To ensure that tables are accessible, we add headers and ids. We make certain that the tables are tested by screen reader users.

We do, indeed. Screen reader users can access and use PDF forms because we make them accessible and usable.

Please contact us at connect@coherentartstudio.com so that we can set up a wire transfer or a bank payment option.